Privacy Policy For Glory Casino Bangladesh – Data Protection Commitment
Welcome to Glory Casino Bangladesh’s unwavering commitment to your privacy. This document details our procedures for information collection, the use of your personal data, and the specific security protocols we implement to protect our Bangladeshi players.
Policy Scope and Legal Framework for Bangladesh
When you register an account or interact with our platform, we may collect technical information such as your browser type, device information, and gaming activity through cookies and similar technologies. Glory Casino Bangladesh employs rigorous, state-of-the-art measures to shield your personal information from any unauthorized access or breach.
Jurisdiction and Applicability
Our processing and storage of personal data adhere to international privacy standards, with specific considerations for the digital landscape and user expectations in Bangladesh.
Legal Grounds for Data Processing
We utilize your information based on the following legal grounds:
- Service Provision: To deliver our core services, including BDT transactions, gameplay, and account management.
- Legal Compliance: To meet our regulatory duties under applicable laws, including anti-money laundering (AML) protocols.
- Legitimate Business Interests: To enhance platform security, prevent fraudulent activities, and ensure game integrity.
- Consent: For direct marketing communications and personalized promotions, where you have opted-in.
Categories of Personal Data We Collect
Identity and Verification Details
During account creation and verification (KYC), we collect:
This information is collected during the registration process and subsequent verification steps.
- Full Legal Name
- Date of Birth
- Active Mobile Number (for OTP verification)
- Email Address
- Government-Issued ID (for KYC validation)
Financial Transaction Records
We maintain secure logs of all financial activities:
- Deposit and withdrawal history in Bangladeshi Taka (BDT)
- Preferred payment methods (e.g., bKash, Nagad, bank transfer)
- Transaction amounts, dates, and confirmation statuses
Learn more about our secure payment processing and transaction security measures.
Technical and Behavioral Data
To improve your experience, we log:
- Login timestamps and session activity
- IP address and device/browser characteristics
- Game history, bet patterns, and bonus participation
We track gameplay across different categories, including slot machines, to enhance user experience.
This includes information from users who access our platform via the mobile app.
We analyze gameplay data from various titles, including Chicken Road, to improve overall platform performance.
How We Utilize and Share Your Information
Primary Service Operations
Your data is essential for us to provide a seamless gaming experience. We use it to:
- Authenticate your identity and secure your account
- Process deposits and withdrawals in BDT
- Administer bonus offers, cashback, and loyalty rewards
- Provide customer support and resolve technical issues
- Promote responsible gaming practices
Game data helps us optimize your experience across all our games, including popular titles like Aviator.
Controlled Third-Party Data Sharing
We may disclose your information to trusted partners in these specific cases:
- Payment gateways facilitating bKash and Nagad transactions
- Licensed game developers to enable their content on our platform
- Regulatory authorities, when legally mandated
- Cybersecurity firms assisting in fraud prevention
This includes data necessary to operate live games such as Crazy Time from trusted providers.
Our Use of Cookies and Tracking Technologies
Purpose of Tracking
Cookies are vital for a functional and secure online experience. We use different types:
- Essential Cookies: Required for site functionality and maintaining your login session.
- Performance Cookies: Help us analyze how players use our site to improve performance.
- Preference Cookies: Remember your settings for a personalized experience (with consent).
Third-Party Analytics
We partner with analytics providers to understand site traffic and usage patterns. You can manage your cookie preferences directly through your browser settings.
Your Data Rights and Control
Access and Management
As a user, you have the right to:
- Request a copy of all personal data we hold about you.
- Ask for corrections to any inaccurate or incomplete data.
- Request a portable copy of your data for transfer.
Controlling Marketing Communications
We provide clear options to manage your marketing preferences. You can opt-out at any time by:
- Updating the communication settings in your account dashboard.
- Using the “unsubscribe” link present in every promotional email.
Contact Our Data Protection Officer
For any privacy-related inquiries or to exercise your legal rights, please contact our dedicated Data Protection Officer (DPO) through the support section on our website. We are committed to responding to all verified requests within 30 business days.
Data Usage Overview
| Data Category | Primary Purpose |
| Identity & Contact Info | Account Verification & Security |
| Financial History | Transaction Processing & Record-Keeping |
| Technical Logs | Security Monitoring & Service Improvement |
Summary of Your Rights
| Your Right | What It Means |
| Right to Access | You can ask for the data we have about you. |
| Right to Rectification | You can correct any mistakes in your data. |
| Right to Erasure | You can ask us to delete your data in certain circumstances. |
| Right to Object | You can object to marketing or certain types of processing. |
| Right to Portability | You can receive your data in a usable format. |